Grievance Redressal
Submit and track your grievances for quick resolution
Sanitation
Report issues related to garbage collection, street cleaning, and public sanitation.
Common Issues:
- Garbage not collected
- Street cleaning required
- Public toilet maintenance
Water Supply
Report water supply issues, leakages, or quality concerns.
Common Issues:
- Water supply disruption
- Pipeline leakage
- Water quality issues
Roads
Report road damages, potholes, or maintenance requirements.
Common Issues:
- Potholes
- Road damage
- Speed breakers required
Parks & Greenery
Report issues related to parks maintenance and urban greenery.
Common Issues:
- Park maintenance
- Tree trimming required
- Garden equipment repair
Street Lighting
Report non-functional street lights or electrical issues.
Common Issues:
- Street light not working
- Electrical hazards
- New light installation required
How to Submit a Grievance
1
Login and Submit
Log in as a citizen and submit your grievance through the Puramithra app or Citizen portal
2
Select Category
Choose the appropriate category for your grievance from the options above
3
Provide Details
Fill in the required information and describe your issue in detail
4
Track Progress
Track the status and resolution progress of your grievance